Terms of service

Last updated: September 17, 2026

These Terms of Service (“Terms”) govern your use of kleonecopper.com (the “Website”) and any purchases you make through the Website.

In these Terms, “we,” “us,” and “our” refer to the operator of kleonecopper.com.

By visiting the Website, placing an order, or otherwise using our services, you agree to these Terms. If you do not agree with these Terms, please do not use the Website.

1. About Us

We operate kleonecopper.com and offer copper garden antennas and related products through the Website.

For questions about these Terms, your order, or our products, please contact us at:

support@kleonecopper.com

2. Eligibility

By using the Website or placing an order, you confirm that you are legally capable of entering into a binding agreement in your jurisdiction.

The Website and our products are intended for a general audience and are not specifically directed toward young children.

3. Products and Product Information

We make reasonable efforts to describe and display our products accurately.

However, product colors, dimensions, packaging, appearance, materials, and other details may vary slightly from photographs or descriptions shown on the Website.

Images are provided for illustrative purposes and may appear differently depending on your device, display, lighting conditions, or screen settings.

We may modify, improve, replace, discontinue, or update products at any time.

Any statements regarding product performance are based on the information, testing, observations, customer experiences, or materials available to us and should not be interpreted as a guarantee that every customer will experience identical results.

Gardening outcomes may vary depending on factors outside our control, including:

• Plant type

• Soil

• Climate

• Watering

• Sunlight

• Growing conditions

• Seasonal conditions

• Individual use

4. Orders

When you place an order through the Website, you are making an offer to purchase the products included in your order.

After submitting an order, you may receive an order confirmation. Receipt of an automated confirmation does not necessarily mean that we have accepted the order in every circumstance.

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases involving:

• Suspected fraud

• Unauthorized transactions

• Incorrect pricing

• Product information errors

• Product unavailability

• Payment authorization problems

• Technical errors

• Incorrect or incomplete customer information

• Orders that violate these Terms or applicable law

If we cancel an order after payment has already been collected, we will refund the applicable amount to the original payment method.

5. Prices and Payment

Prices displayed on the Website are shown in the currency indicated on the Website or during checkout.

The final amount payable, including any applicable shipping charges, taxes, discounts, or other fees collected by us, will be displayed before you complete your purchase.

Payments are processed using the payment methods and third-party payment providers made available during checkout.

You agree to provide accurate, current, and complete billing and payment information.

We reserve the right to correct genuine pricing, promotional, product, or listing errors.

If an error materially affects an order you have already placed, we may contact you before proceeding or cancel the affected order and issue a refund.

6. Shipping and Delivery

We offer shipping to destinations made available during checkout.

Where the Website advertises free shipping, eligibility may depend on the destination, order, promotion, or other conditions displayed at the time of purchase.

Estimated shipping and delivery times are estimates unless expressly stated otherwise.

Delivery may be delayed by circumstances outside our reasonable control, including:

• Carrier delays

• Customs processing

• Weather conditions

• Postal disruptions

• Incorrect or incomplete shipping information

• High-volume periods

• Holidays

• Transportation disruptions

• Other logistical circumstances

You are responsible for providing a complete and accurate shipping address when placing an order.

We are not responsible for delays or failed deliveries resulting from incorrect or incomplete information supplied by you, except where applicable law provides otherwise.

Additional shipping conditions, delivery estimates, and applicable charges may be described in our Shipping Policy or during checkout.

7. Customs, Duties, and Import Charges

International orders may be subject to customs duties, import taxes, brokerage charges, handling fees, or other fees imposed by the destination country.

Unless expressly stated otherwise during checkout, these charges are not included in the product price or shipping charge collected by us.

Where applicable, you are responsible for charges imposed by customs agencies, carriers, or other authorities in your country.

Customs requirements and import regulations vary between jurisdictions. You are responsible for ensuring that products may legally be imported into your destination country.

8. 60-Day Money-Back Guarantee and Returns

We offer eligible purchases a 60-day money-back guarantee.

You may open and reasonably try the product during this period.

Returned products must include the original product and all applicable parts, components, and accessories.

Customers are generally responsible for return shipping costs unless the product arrived damaged, defective, or incorrect.

Eligible approved returns will be refunded to the original payment method in accordance with our Returns & Refunds Policy.

Our Returns & Refunds Policy forms part of these Terms and contains additional information regarding:

• Return eligibility

• Return procedures

• Refund processing

• Return shipping

• Damaged products

• Defective products

• Incorrect orders

Nothing in our voluntary 60-day money-back guarantee limits any mandatory consumer rights that may apply to your purchase.

9. Damaged, Defective, or Incorrect Products

Please inspect your order after delivery.

If your order arrives damaged or defective, or if you receive a product different from what you ordered, contact us at:

support@kleonecopper.com

We may ask you to provide reasonable supporting information, such as:

• Your order number

• Photographs

• A description of the issue

• Packaging photographs

• Other information reasonably necessary to investigate the issue

Where we determine that a product arrived damaged, defective, or incorrect, we will provide an appropriate remedy in accordance with applicable law and our Returns & Refunds Policy.

Where required, we will cover reasonable return shipping costs associated with resolving a confirmed damaged, defective, or incorrect order.

Your statutory rights relating to faulty or non-conforming goods are not affected by this section.

10. Exchanges

We do not currently offer direct exchanges.

If you would like a different product, quantity, or option, you may return an eligible item in accordance with our Returns & Refunds Policy and place a separate new order.

11. Product Use

You are responsible for using our products appropriately and in accordance with any instructions or information provided with the product or on the Website.

Our products are intended for gardening use.

You should exercise reasonable care when installing, handling, or placing products outdoors.

You are responsible for determining whether a product is appropriate for your particular garden, plants, environment, or intended use.

12. Gardening and Results Disclaimer

Our products are intended to be used as gardening products.

We may display customer experiences, demonstrations, observations, testimonials, photographs, experiments, or examples showing how our products have been used.

These examples do not guarantee specific gardening, plant-growth, yield, health, or other results.

Plant growth depends on numerous factors outside our control, including:

• Plant species and variety

• Soil composition

• Nutrients

• Climate

• Temperature

• Watering

• Sunlight

• Pests and disease

• Growing environment

• Gardening methods

• Seasonal conditions

Individual results may therefore vary.

Any demonstration or informal experiment displayed on the Website should not be interpreted as a controlled scientific study unless expressly identified as such.

13. Acceptable Use of the Website

You agree not to use the Website:

• For unlawful or fraudulent purposes

• To violate any applicable law or regulation

• To interfere with the security or operation of the Website

• To introduce viruses, malware, malicious software, or harmful code

• To attempt unauthorized access to our systems or accounts

• To interfere with another person’s use of the Website

• To scrape, extract, reproduce, or exploit substantial portions of the Website without authorization

• To infringe our intellectual property rights or the rights of another person

• To submit false, fraudulent, or misleading information

• To conduct fraudulent purchases or chargeback abuse

We may restrict or terminate access to the Website where reasonably necessary to protect our business, customers, systems, or legal rights.

14. Intellectual Property

Unless otherwise stated, the content available through the Website, including:

• Branding

• Logos

• Product photographs

• Videos

• Graphics

• Product descriptions

• Written content

• Website design

• Illustrations

• Advertising materials

• Other content and materials

is owned by or licensed to us and may be protected by copyright, trademark, and other intellectual property laws.

You may use the Website for personal, non-commercial shopping purposes.

Unless permitted by applicable law or authorized by us in writing, you may not copy, reproduce, modify, distribute, publish, sell, commercially exploit, or create derivative works from Website content.

15. Reviews, Testimonials, Feedback, and User Content

If you voluntarily submit a review, photograph, video, comment, suggestion, testimonial, feedback, or other content to us, you confirm that you have the right to provide that content.

You must not submit content that:

• Is unlawful

• Is knowingly false or misleading

• Is defamatory

• Infringes intellectual property rights

• Violates another person’s privacy

• Is abusive or threatening

• Contains malicious software

• Otherwise violates applicable law

Where you voluntarily provide content for publication or promotional use, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, display, adapt, and distribute that content in connection with operating and promoting our business, subject to applicable law.

16. Third-Party Services

The Website may rely on third-party services, including providers involved in:

• Ecommerce technology

• Payments

• Shipping and fulfillment

• Website hosting

• Analytics

• Marketing

• Advertising

• Email communications

• Fraud prevention

• Customer support

The Website may also contain links to third-party websites or services.

Third-party services are operated independently and may be governed by their own terms, policies, and privacy practices.

To the extent permitted by applicable law, we are not responsible for the independent content, practices, availability, or operation of third-party websites or services.

17. Privacy

Our collection, processing, use, and disclosure of personal information are described in our Privacy Policy.

By using the Website, you acknowledge that personal information may be processed as described in our Privacy Policy and as otherwise permitted or required by applicable law.

18. Website Availability

We aim to keep the Website available and functioning properly.

However, we do not guarantee that the Website will always be:

• Available without interruption

• Free from errors

• Free from technical problems

• Compatible with every device

• Completely secure

We may temporarily restrict or suspend access for maintenance, updates, security reasons, technical issues, or circumstances beyond our reasonable control.

19. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Website and our online services are provided on an “as available” basis.

We do not make warranties beyond those expressly provided in these Terms, our policies, product information, or those that cannot legally be excluded.

Nothing in these Terms excludes or limits any warranty, guarantee, consumer protection, right, or remedy that cannot lawfully be excluded.

20. Limitation of Liability

To the maximum extent permitted by applicable law, we will not be liable for indirect, incidental, special, or consequential losses resulting from your use of the Website or our products where such liability may lawfully be excluded.

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

In particular, these Terms do not exclude or limit mandatory rights or remedies relating to defective, unsafe, misdescribed, or non-conforming goods.

21. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, liabilities, damages, or claims reasonably arising from:

• Your unlawful use of the Website

• Your violation of these Terms

• Fraudulent activity conducted through your account or information

• Your infringement of another person’s rights

This provision does not apply where prohibited by applicable consumer law.

22. Events Outside Our Control

We are not responsible for delays or failures caused by events outside our reasonable control.

These may include:

• Natural disasters

• Extreme weather

• Transportation disruptions

• Carrier delays

• Strikes

• Government actions

• Customs delays

• War or civil disturbance

• Telecommunications failures

• Internet or infrastructure outages

• Supply-chain disruptions

• Other similar events

Nothing in this section removes any mandatory rights you may have under applicable consumer law.

23. Changes to These Terms

We may update these Terms from time to time to reflect changes to:

• Our products

• Our services

• Our business

• The Website

• Applicable laws or regulations

• Operational or legal requirements

The updated version will be published on this page with a revised “Last updated” date.

Changes will apply prospectively unless applicable law requires otherwise.

24. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

25. No Waiver

If we do not immediately enforce a provision of these Terms, this does not mean that we waive our right to enforce that provision later.

A waiver will only apply where expressly provided by us and to the extent permitted by applicable law.

26. Governing Law

These Terms are governed by the laws applicable to the operator of kleonecopper.com, without depriving consumers of any mandatory protections available under the laws of their country or place of residence.

Nothing in these Terms limits a consumer’s right to rely on mandatory consumer protection laws or to bring a claim before a court where applicable law provides that right.

27. Consumer Rights

Nothing in these Terms is intended to exclude, restrict, or reduce legal rights that cannot lawfully be waived or excluded.

Depending on where you live, you may have additional statutory rights relating to:

• Online purchases

• Product conformity

• Delivery

• Refunds

• Returns

• Warranties

• Faulty products

• Unfair contract terms

Our voluntary 60-day money-back guarantee is provided in addition to any mandatory rights you may have.

28. Entire Agreement

These Terms, together with our Privacy Policy, Returns & Refunds Policy, Shipping Policy, and any other policies or conditions expressly incorporated into them, form the agreement between you and us regarding your use of the Website and purchases from us.

29. Contact Us

If you have questions about these Terms, your purchase, or our products, please contact us:

Website: kleonecopper.com
Email: support@kleonecopper.com